INTRODUCTION

At Aalif Calligraphy, your privacy is our priority. We are deeply committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information.
This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect information to provide you with the best experience possible when browsing our website, placing an order, or communicating with us.

Personal Details

When you interact with us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Social Media Handles (e.g., Facebook, Instagram)

  • Billing and Shipping Address

Order and Transaction Data

When you purchase from us, we collect:

  • Product details and customization preferences

  • Payment and transaction information (processed securely by third-party providers)

  • Delivery details (e.g., address, courier tracking information)

Technical Data (Automatically Collected)

Our system may automatically collect:

  • IP address and browser type

  • Device information (mobile, tablet, desktop)

  • Pages visited and time spent on each page

  • Referring URLs and clickstream data

HOW WE USE YOUR INFORMATION

We use your data responsibly and only for legitimate business purposes, including:

  • Order Processing: To confirm, prepare, and deliver your orders.

  • Customer Service: To respond to inquiries, support requests, or feedback.

  • Marketing Communication: To send updates, offers, and promotions (only if you consent).

  • Website Improvement: To enhance user experience, design, and functionality.

  • Legal Compliance: To meet tax, accounting, and business regulations.

We never sell or rent your personal data to third parties.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Keep items in your cart

  • Remember your preferences

  • Measure website performance and traffic

You can control or disable cookies through your browser settings. However, doing so may limit some website functionalities.

DATA SECURITY

We take data protection seriously.
Your personal data is stored securely using industry-standard encryption and access controls.
We also use secure (HTTPS) connections to protect all online transactions and form submissions.

However, please note that no method of transmission over the internet is 100% secure.
We continuously monitor and upgrade our systems to minimize any potential risks.

DATA RETENTION

We retain your personal information only as long as necessary to:

  • Complete your purchases

  • Fulfill legal, tax, and accounting requirements

  • Resolve any disputes or enforce agreements

After these periods, your data will be securely deleted or anonymized.

YOUR RIGHTS AS A CUSTOMER

You have full control over your personal data. You may:

  • Access your personal information

  • Request correction of inaccurate details

  • Request deletion of your data (where applicable)

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below. We will respond promptly and respectfully.

CHANGES TO THIS PRIVACY POLICY

Aalif Calligraphy may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The updated version will always include the “Last Updated” date at the top.

We encourage you to review this page periodically to stay informed.

CONTACT INFORMATION

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact:

📧 Email: info@aalifcalligraphy.store
📞 Phone & Whatsapp: +8801821-787211
📘 Facebook: facebook.com/aalifcalligraphy
📸 Instagram: instagram.com/aalif.calligraphy

We will take every reasonable step to address your inquiry promptly and fairly.

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